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Customer Service Assistant

Location: Wolverhampton
Rates: £8.91 - 8.91 per hour
Type: Contract

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    Customer Service Assistant

    Region: West Midlands
    Rates: £8.91 - 8.91 per hour
    Location: Wolverhampton
    Type: Contract

    Full Description

    Logistics People are looking for a Customer Service Assistant to join our team based at our Great Bear site in Wolverhampton.

    Location: Wolverhampton

    Working Hours: 10:00 – 18:00

    Pay rate: £8.91 P.Hr

    What does working as a Customer Service Assistant for Logistics People involve?

    To support the day to day operational requirements post-despatch queries, client requests and PODs.  To offer outstanding customer service in a face paced friendly environment and providing a continuous professional dedicated service. 

    • Investigating discrepancies and processing dispute procedures
    • Scanning PODs and chasing PODs from hauliers and other depots
    • Control the timely manner and accurate receipt of sales orders, ensuring they are available to the operational teams within agreed timeframes
    • To communicate with clients on email or phone, ensuring queries are dealt with are managed in a timely and professional manner
    • Communicate with internal teams to achieve query resolution for clients 
    • Ensure a positive client experience through high quality service and communication thereby attaining client retention

    What are the benefits of working for Logistics People?

    • 24/7 on-site support
    • Career progression opportunities
    • Temp to Perm opportunities
    • Long term work
    • Modern Facilities

    Click “Apply” today and our Recruitment team will be in touch to progress your application and get you booked in for an induction.

    Why Choose Logistics People

    Access to our online system – giving live visibility of all shifts worked and booked. Full visibility of pay rates and a direct contact to the team.
    Our dedicated team are available 24/7 to answer any questions or queries you have.
    We support you with training so you can meet the needs of the role.
    Great selection of jobs available to meet your requirements.
    If you’re interested please click ‘Apply Now’ or give us a call on 01536 726870!

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